communication

Want to Make Your Change Stick? Start Here (and It’s Not a Goal)

When you see a problem, what’s the first thing you do? Most people say one of two things: Both sound productive.Both miss the real first step. And that’s exactly why so many smart, hardworking people—people like you—end up feeling like they’re taking one step forward and two steps back. Learn all about this from me […]

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How to Lead Efficient Meetings (and Get Hours of Your Week Back)

I hear four primary concerns from leaders. Even when they know what they want, they get tripped up by one of these four things. Today we’re focusing on the second most common one — time. I’m going to show you how to get hours back every single month and how to use that time in

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Your Feedback Isn’t Working and It’s Costing You Credibility

You’ve done the thing every manager knows they must do; you’ve given feedback. But instead of sparking change, you feel ignored. You sit in your office, replaying the conversation. Why didn’t they just do it? you ask. The tension increases. The behavior hasn’t changed. Now the resentment or confusion might even be worse. It’s deeply

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Are You an Underappreciated Middle Manager? Here’s What You Do About It

Why is it that being a middle manager feels like such a thankless job? You negotiate budget for days to get your team as much staffing and development as you can. You spend hours creating succession plans and tracking achievements in hopes your boss will sell the promotions for your team well. Then you listen

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