communication

How to Share Bad News with Employees (3 things you won’t find in ChatGPT)

No one likes to share bad news. Everyone assumes it will get better with time, and to some extent, it will. If for no other reason than you get used to doing it. Exceptional leaders aren’t willing to settle for getting used to it though. You see the challenge of having these difficult conversations that

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How to Motivate Your Team to Hit the Biggest Goal of 2025

Click here for the YouTube video that brings this to life! I started a 4 hour class on motivation and influence with the words; ‘If you came here to learn how to motivate your team, I’m sorry to say, you won’t. You can’t motivate people.’ After the awkward chuckles and sideways glances, that class learned what

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What is Your Leadership Standard: Are You Striving for Excellence or Settling for Average?

Sometimes when I want to ask my husband a question and there is a standard ‘right’ answer for husbands in general I will preface it with, ‘this is not a trick question.’ That way he knows that even though I asked him if I look good in these jeans, I am not simply prompting him

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3 Communication Mistakes You Didn’t Know You Were Making

I’ve never met a single person who was trying to communicate poorly and yet we make communication mistakes all the time. We communicate every single day so, with good intentions, and practice we should be good at it, right? Wrong. Studies of American’s show that each generation feels they are less effective communicators than the

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